Lattice
People success platform - Performance management, HRIS, and AI-powered HR guidance for 5,000+ orgs
About Lattice
Lattice is a comprehensive people success platform that combines performance management, HRIS (Human Resources Information System), compensation planning, engagement surveys, and career development tools into a unified solution trusted by over 5,000 organizations worldwide including Slack, Reddit, Gusto, Glossier, and WeWork. With an impressive 4.7 out of 5 star rating on G2 and recognition as a Leader in multiple Gartner and Forrester analyst reports, Lattice empowers HR teams and people leaders to build high-performing, engaged workforces through data-driven insights and AI-powered guidance. The platform features an innovative AI Agent for HR that provides instant answers to employee questions about company policies, benefits, PTO balances, and HR processes, reducing administrative burden on HR teams while improving employee experience. Lattice's performance management suite includes continuous performance reviews with customizable templates, 360-degree feedback, real-time check-ins, OKR (Objectives and Key Results) goal tracking with alignment visualization, and AI-powered performance insights that help managers identify top performers, flight risks, and development opportunities. The integrated HRIS module provides core people data management, org chart visualization, employee directory, onboarding workflows, time-off tracking, and document management in a single platform, eliminating the need for disparate HR systems. Lattice's compensation management tools enable transparent, equitable pay decisions with market benchmarking data, compensation bands, merit increase planning, and promotion workflows that ensure fairness and compliance. The platform's engagement suite features pulse surveys, employee Net Promoter Score (eNPS) tracking, diversity and inclusion metrics, and actionable insights to measure and improve workplace culture. With 24,000+ members in the Lattice Community sharing best practices and frameworks, the platform provides not just technology but also a knowledge network for HR professionals. Lattice integrates seamlessly with over 70 business applications including Slack, Microsoft Teams, Workday, BambooHR, ADP, Greenhouse, Lever, Google Workspace, Okta, and major HRIS/ATS platforms, creating a connected people operations ecosystem.
✨ Key Features
- ✓ AI Agent for HR (instant policy/benefits answers)
- ✓ Continuous performance management
- ✓ Customizable performance review templates
- ✓ 360-degree feedback and peer reviews
- ✓ OKR and goal tracking with alignment visualization
- ✓ Real-time 1-on-1 meeting tools
- ✓ Check-ins and status updates
- ✓ Employee engagement surveys
- ✓ Pulse surveys with benchmarking
- ✓ eNPS (Employee Net Promoter Score)
- ✓ AI-powered performance insights
- ✓ Manager effectiveness scores
- ✓ HRIS and core people data management
- ✓ Org chart and employee directory
- ✓ Time-off and PTO management
- ✓ Compensation planning and benchmarking
- ✓ Merit increase cycle management
- ✓ Promotion and career progression workflows
- ✓ Salary bands and pay equity analysis
- ✓ Career frameworks and competency models
- ✓ Learning and development planning
- ✓ Succession planning tools
- ✓ People analytics dashboards
- ✓ Custom reporting and metrics
- ✓ Mobile apps for iOS and Android
- ✓ Slack and Microsoft Teams integration
- ✓ HRIS/ATS integrations
- ✓ SSO and enterprise security
- ✓ SOC 2, GDPR, CCPA compliant
- ✓ Lattice Community (24K+ members)
⚖️ Pros & Cons
👍 Pros
- ✓ Trusted by 5,000+ organizations worldwide
- ✓ 4.7 out of 5 star G2 rating
- ✓ All-in-one HR platform (performance, HRIS, comp, engagement)
- ✓ AI Agent for instant HR guidance
- ✓ Recognized as Leader in analyst reports
- ✓ 24,000+ member Lattice Community
- ✓ Integrates with 70+ business apps
- ✓ Excellent user interface and experience
- ✓ Continuous performance vs annual reviews
- ✓ OKR tracking with alignment visualization
- ✓ Real-time people analytics
- ✓ Mobile apps for on-the-go access
- ✓ SOC 2, GDPR, CCPA compliant
- ✓ Scalable for growing organizations
- ✓ Strong customer support and success team
- ✓ Regular feature updates and innovation
- ✓ Used by leading companies (Slack, Reddit)
- ✓ Compensation benchmarking data included
- ✓ Career development frameworks
👎 Cons
- ✗ Pricing can be expensive for very small companies
- ✗ Requires annual commitment for best pricing
- ✗ Implementation can take time for full adoption
- ✗ Some advanced features require higher tiers
- ✗ Learning curve for managers new to continuous performance
- ✗ May be overkill for companies under 50 employees
- ✗ HRIS module less robust than pure HRIS platforms
- ✗ Some integrations require custom configuration
- ✗ Mobile app has fewer admin features
- ✗ Reporting customization may require support
- ✗ Community features require active participation
💡 Use Cases
Performance reviews and evaluations
Continuous performance management
360-degree feedback
Goal setting and OKR tracking
1-on-1 meeting management
Employee engagement surveys
Pulse surveys and eNPS tracking
Career development and growth planning
Succession planning
Compensation planning and merit increases
Promotion workflow management
Employee onboarding
Learning and development tracking
Competency and skills assessment
Manager effectiveness evaluation
Team performance analytics
Diversity and inclusion measurement
Employee lifecycle management
🎯 Who Should Use This Tool
Mid-size to enterprise companies (50-5,000+ employees) seeking integrated HR solutions, HR leaders wanting to modernize performance management from annual to continuous reviews, people operations teams requiring HRIS, performance, and engagement in one platform, fast-growing startups and scale-ups needing scalable people systems, companies focused on employee engagement and retention, organizations implementing OKR goal-setting frameworks, compensation and total rewards teams managing merit cycles and pay equity, managers wanting better tools for 1-on-1s and team development, leadership teams requiring people analytics for strategic decisions, companies with remote or distributed workforces needing digital HR tools, and progressive organizations building high-performance cultures through data-driven people practices.
💰 Pricing Information
Subscription-based pricing model with tiered plans based on company size, number of employees, and feature requirements. Performance Management + OKRs plan starts at approximately $11 per employee per month (billed annually) and includes core performance reviews, goal setting, 1-on-1 meetings, feedback tools, and basic analytics. The Performance + Engagement plan adds employee engagement surveys, eNPS tracking, pulse surveys, and advanced people analytics. The Grow plan includes performance management, engagement, career development frameworks, competency models, and succession planning tools. The Compensation plan adds merit increase cycles, promotion workflows, compensation bands, and market benchmarking data. The complete HR suite including HRIS, performance, engagement, compensation, and career development typically ranges from $15-25+ per employee per month depending on company size and customization requirements. Enterprise plans available for 1,000+ employee organizations with custom pricing, dedicated customer success management, advanced security features, API access, custom integrations, priority support, service level agreements, and professional services for implementation. All plans include mobile apps, core integrations, and regular feature updates. Free demo and trial available.
📊 Performance Metrics
🔒 Security & Privacy
SOC 2 Type II certified for security, availability, and confidentiality controls. GDPR compliant with EU data protection regulations and data processing agreements. CCPA compliant for California consumer privacy. Data encryption in transit using TLS 1.2+ and at rest using AES-256. SSO support with SAML 2.0, OAuth 2.0, and OpenID Connect. Integration with enterprise identity providers (Okta, OneLogin, Azure AD, Google). Role-based access controls with granular permissions. Multi-factor authentication (MFA) support. Regular third-party security audits and penetration testing. Data residency options for compliance requirements. Automated backup and disaster recovery systems. Audit logging for all data changes and access. Employee background checks and security training. Security operations center (SOC) monitoring. Incident response procedures and protocols. Business continuity planning. Transparent privacy policy and security documentation. Data retention and deletion policies compliant with regulations. No selling of customer or employee data. Optional data anonymization for analytics.
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